Restaurant tries to scam customers, yet they still give a 20% tip?
Pretty sure the waitress wasn’t the one who fucked with the register. Probably the restaurant trying to ensure they don’t have to pay the difference if the tips come up short and leave the staff below minimum wage.
I feels like reasoning like this is why it would never end.
Shafting the waitress is not going to end it either. Most people wouldn’t notice this, so they’d still keep doing it if you didn’t tip.
The play here is to tip the waitress in cash if possible and slam the establishment on every review site.
If the worker or anyone else not gonna unionise or protest the government for a better minimum wages, then the culture gonna continue. Slammin and jammin the establishment will do absolutely nothing, as with all non-disruptive protest.
I swear tipping is fetishized by american.
It’s logical, it’s not the wait staff’s fault. You’re correct though that it’s an endless circle, with the only solution being that everyone stops supporting places that don’t pay employees well. Which means don’t go to any US restaurants, or any retail. There is the bigger endless circle, trying to get the masses to all participate in such a boycott.
The “I’m just doing my job” defence. Nice.
They also paid it on the tax. Supposed to figure off the subtotal
“Fuck you restaurant for trying to scam me, now I’ll only pay the correct 20% extra on top of my bill”
The solution is to never step foot in the restaurant again not punish the server.
Yep, that’s a solid 0% for me
Yeah that restaurant owner will certainly learn from the fact that they don’t legally have to pay their servers minimum wage and you still paid the owner what they would have gotten whether or not the server got a tip
As another commenter said, in this situation pay the server in cash, and then review the restaurant badly everywhere you can
Tipping is a holdover from slavery. It’s a way to control service workers.
This doesn’t mean that you shouldn’t tip people who rely on tips, it means the system is fucking broken by design.
Tips are a big reason I stopped going out. Everybody wants one.
Every single time I see a fucking Square cash register… One of these motherfuckers:
Every single time I see that piece of shit, I know I’m about to hear the “it’s just going to ask you a few questions” line. And those “few questions” will be asking me to tip 25 goddamned percent on something that I’ve never tipped for before.
This may be anecdotal, but I ran into this exact same issue a few weeks ago. The suggested 20% was significantly higher than the 20% on the bill. It took me a little bit to figure out, but we were at the restaurant for a steak special and happy hour. The 20% tip was for the non-special price. For example, the steak and two sides special was $18, but the normal price was $28. The drinks were $5 but the normal price was $8. So the suggested tip was 20% of $36, not 20% of $23. These aren’t the exact numbers, and there were two of us, but you get the idea. The POS/Tip suggestion is setup so the servers don’t get the shit end of the stick when the restaurant is doing a deal/special. I’m not sure I fully agree with it, and I have my own beef with tipping culture in general, but I’m just looking to explain what might be seen in OP’s photo.
It’s not hard to include a disclaimer tip prices based on full price if that’s the case to avoid looking bad.
Understood, but not my problem. If it says 20%, it should be 20%. For trying to pull shit like this it is going to be a 0% from me.
I don’t know if Groupon is still a thing, but at its peak there were posts online on a regular basis from wait staff who got stiffed, because customers would tip based on the balance they owed after the 90%+ discount Groupon voucher.
No because I live in Australia where the govt forces restaurants to Pay their staff in full rather than outsource their wages to the customers directly.
Edit: Pay, not Pauly.
Pauly must be busy.
Wow must be cool living somewhere completely irrelevant to this post!
we’re in a section called “shitpost” and you’re complaining about quality? also - its related by “tips”, but maybe you just wanted to practise your sarcasm.
If only, the tipping crap is trying to leak in here.
Wait so you get scammed but still give 20% tips? This would be an automatic 0% tip
Yeah, what’s likely happening here is that the tip numbers were calculated off the subtotal intentionally. So say you buy a “happy hour” drink and it is $3 instead of $6, they tip is calculated before the “discount”.
Their machine could have actually been wrong, but using a total before discounts seems more likely.
On the surface, I can understand this. It’s not the server’s fault that they got the happy hour rush when everything is 50% off. If anything, they had to work harder because it was busier. Why punish them for that extra work with lower tip calculations? The drinks aren’t any easier or faster to pour just because they’re half off. It should at least be transparent, but I at least understand the reasoning.
What does bug me is when the tip calculations are based on the after-tax total. Fuck that, I’m already getting taxed 10% on this, you don’t need your 18% calculated from that extra 10%.
I’ll meet you half way, we’ll not suggest you pay tips on taxes, but you will pay a $2.99 dining room fee to use our facilities. You can avoid this by doing pick up with a $1.99 convenience fee.
No deal.
*Goes to the place across the street with no BS fees.
Perfect, then I don’t waste my time, table, and food waiting on someone who won’t tip vs someone who will.
I agree if you don’t like it, don’t go there, stop punishing others based off your beliefs.
“punishing others based off your beliefs”
Lmao, the sense of entitlement from this one…
“ punishing others based on your beliefs”
Said Osama bin Laden when he planned to fly planes into American buildings… and every other Muslim who supported his attack on Americans… (entitlement?)
“Based on beliefs”, can mean more than what you think… I meant if you don’t believe in tipping culture then fucking don’t that’s your belief but don’t punish servers due to that… basically, just fuck straight off… golden rule, don’t fuck with people who serve you food…
Watch the movie “Waiting” and then get back to me…
I don’t really follow this reasoning, so a drink cost X but you calculate Y because at other times it costs Y.
So if you go to a cheap restaurant you increase your tip because the restaurant next door has higher prices? The staff in the cheap restaurant works just as hard, maybe harder.
This whole tip thing need to die ASAP. If everybody just stopped tipping staff would get a normal pay or a better paying other job. But if you don’t tip, how do you show appreciation?? Well, do you tip your wife when she does something nice for you?? No, so people can show appreciation without money.
Wow! Servers are providing a service of waiting on you when you could have made your own food at home without “tipping” your wife. That comparison is asinine and doesn’t belong in your comment. Vastly different!
And the previous commenter stated just because you got $100 worth of half off drinks so $50, you shouldn’t tip off the $50. Drinks were the same, service was the same, etc. just because you have a discount doesn’t mean you had “discounted” service therefore, should still tip off the TOTAL BEFORE DISCOUNTS!
I agree tipping culture needs to die but in America where I was a teacher for years and now make more money as a server with half the hours shows the broken systems of America. Something has to change and not tipping your server isn’t going to do anything but hurt a fellow human trying to just get by like themselves!
Want change? Go to the govt, create a bill, talk to reps for your state, but stop punishing servers for your selfish beliefs and actions! Don’t like it, don’t go out! Want change, then do it!
Go to the govt? Really? In Japan there is no tipping culture, in fact a tip is seen as an insult. Do you really think that has anything to do with their government? Well maybe the exception is that the US allows this BS by not having a decent minimum wage for any job.
Second you completely ignore parts of my response, so if you need to tip the full amount, why is is fair to tip lower at a cheaper restaurant? These people work just as hard.
But let’s go even deeper, you say I’m selfish because these people provide a service? So what? My mailman provides a service, the roadworker that fixed the road I use every day provides a service? Why is tipping even a thing? I need to pay extra for someone doing the job they got hired for?
Wow! I can’t even get into this since you are in Japan and never would understand, even if you wanted to, we can switch lives for a month then you can understand how fucked up the US is with providing for their citizens.
But you would know the most since US fucked your country over the with your surprise attack on Pearl Harbor then we “A bombed” you, (don’t agree) but you out of everyone should know how fucked up America truly is…
Also, PUBLIC SERVIANTS are state owned workers with benefits and pensions… servers have NOTHING of the sort… but I also give them a Christmas gift because I feel bad, but legit get paid more than me so again, not the same! They have state benefits and pensions, we relay on people to be GREAT people to tip for service. If you don’t want that service go thru McDonald’s and fuck off!
I’m not from Japan, I’m from Europe. I understand how fucked up the US is for regular hard working people. That is why those people should be paid a living wage, not depend on the kindness of people tipping. This entire system needs to be replaced, and it can start from either the government or people refusing to tip. If people stop tipping wages are going up, or restaurants basically can’t find people willing to do it anymore.
You think the wait staff setup the machine to do math wrong?
yes?
No, that would be the owner or the manager. The best thing to do is never go back and tell everyone you can that they try to rip people off.
Holding the owner responsible for their actions? Sorry chief best I can do is scream at the meakest looking waiter I can find until the police escort me out.
I went to a restaurant recently with my wife for our anniversary. Had great reviews on Google Maps above 4.5 stars. Yes I know this should not be the only indicator of a good experience, but the food sounded good and it was in a neighborhood we don’t often go to. Something new.
When we got the bill, the server came to us and skipped past the food prices to the tip screen immediately. That should have been my red flag to stop and ask why she did that, but I didn’t. I tipped 20%, then later found out that they already included that in the bill. So I tipped 20% on top of the total that already included 20%. Needless to say I won’t be going back.
Do a review on Google maps, and TripAdvisor, if you are in a touristy city. Warn the world, and put the ownership on notice.
Oh we did
Also consider complaining to the secretary of state perhaps? Idk, it’s not city tax revenue so not likely, but it’s still fraud. But I would definitely consider a chargeback. This is just like in the old days when managers or severs would scribble in a different tip and total on the merchant copy.
This seems like it is probably more of a server issue, and not a restaurant issue. The server has learned how to increase their tips, I doubt that’s company policy. This is Management’s problem to solve, not the government’s.
This is bad logic. Every industry has a thousand things they solve by regulation to establish a sane baseline that you experience every day mistaking this hard won normalcy for a self occurring default.
The behavior that is described is actually fraud and if you consider across just this one employees year it probably is thousands of dollars in fraud. It would be normal to report such to the city government which reports such to the business which in turn fires the server and trains the rest not to defraud customers.
This is one server, in one restaurant, not an industry-wide issue. Expecting some kind of regulatory remedy over an anecdotal issue is not the answer. I’m not a right-winger by any means, but even I know that the government isn’t the solution to anything. There already is a law against this, so the local gendarmes are as far as this needs to go.
Remember when your mom told you “Don’t make a Federal case out of it?” This is the kind of thing she was talking about, literally.
It actually already does cover it. He’s tricking folks into tipping twice by failing to disclose that they have already tipped. It’s simple fraud.
I call and complain for crap like this all the time now. I make sure to let them know I bitch to all my friends and coworkers about it too.
My latest crusade is restaurants that put 4% service fees to help pay for people’s health insurance. Just raise the price on the individual items on the menu. Making me math out what you are actually charging like that is bullshit.
Smart businesses know that the key is “customer retention” and they don’t screw you. Dumb businesses operate on “one and done”. “We’ll screw them and they probably will never come back”
If your employees rely on tips to meet months end, your business model is shit.
Fuck tips. 0 tips. Pay your people.
I’m all for refusing to tip, but be up-front about it. Let the server know ahead of time that you won’t be tipping. Hell, let the manager (or if it’s a smaller place, the owner) know too, so you can actually get your opinion heard by someone who may be able to effect change. Make it clear that your refusal to tip is not a reflection of the server, but a protest against tipping culture.
Hell, while talking to the manager, you should also ask if they require servers to tip out the back-of-house staff. If you’re refusing to tip, it’s entirely possible that your server is losing money on your order, because they’re required to pay the kitchen a percentage of your bill. If the server is required to tip out, be clear that you want your bill excluded from the tip out, since you’re refusing to tip based on strongly held personal beliefs. If the manager protests or says it isn’t possible (it is possible, but they’ll lie to try to get you to tip), then they can serve you personally.
You’ll still get served, but it’ll be with the level of service that the waiter thinks you should get, rather than with the level of service that you think you deserve. If you’re going to refuse to tip, at least take the mask off and be honest so your server can do the same.
If you’re willing to do that, then more power to you. Believe it or not, many servers will be chill about it, and treat you the same as any other customer. Especially if you’re there when it’s slow, and they don’t need to tip out the back of house staff. They’re not losing any money by serving you, and they aren’t super busy so they have no reason to ignore you. But if you’re afraid to be honest because you might get worse service, then you’re just a scab who is leeching from the tipping culture and only hurting the working class.
You pay for the service of being waited on… don’t want to tip… then go to McDonald’s! wtf! 🤬
It’s not a “service”. All I want from the staff is to tell them what I want to order and to bring the food. That’s all. I don’t see what extra “service” I’m supposedly paying for
I like prompt refills. I’m happy to tip for that.
the restaurant pays for their staff… should you pay for having a table and chair too? staff is a basic requirement of a restaurant
Do you tip for the service for customer tech support or similar customer facing industries as well?
Is there an option to pick up my own food at the counter? I’d gladly do it.
Yes, it’s call take out. But still employees have to put the order together, bag it, and ensure everything is 100%, so def should tip them something!
I don’t tip for take out I have to pick up myself. But tipping culture here in The Netherlands is vastly different than the US. We basically only tip in restaurants, and only if the service was really good. Most people don’t tip for bad or average service.
Yeah, a lot of people don’t tip for take out, but who do you think makes and puts together your order for a nice restaurant take out? (I work for a Sushi and Steakhouse). Sadly, we have to and ensure orders are right and still don’t get tipped. It’s not a McDonald’s (we have many other options and temps of food, etc.). You came to a nice restaurant for take out and we ensure all is well, we had to put together your order and ensure all food is correct, it’s vastly different than a fast food drive thru. Yes, you had to pick it up but we still had to put the order together and ensure all the fine food is correct. If that makes sense, it’s different.
We don’t just heat up a cooked burger patty and put it on a bun and shove you through a drive thru, it’s 100% different. You came to a sushi steakhouse with different orders and temps of foods with modifications very different than the standard “take out”.
Basically, America just needs to pay the employees vs tips but that’s not changing. I was a teacher for years but with the recent political drama and parents shoving their kids to iPads with no respect I left and found out I am making almost 3X a month as a server than a teacher, that’s savage!
The answer is in your last sentences, employers should just pay a livable wage (mandated by the government really). In your first paragraph, all the things you explain to me are just part of the job. Nobody is going above and beyond to give me a better service/experience, it’s literally just people doing their jobs. In non hospitality services, people don’t get tipped for doing their job either, right? I’ve never seen anyone tip a nurse, teacher, police officer, etc.
The whole tipping culture in the US is such a wild concept. In that aspect, I’m glad that we here in The Netherlands don’t have that culture (yet), that we are not expected to tip and that we only tip great hospitality. But meanwhile the times are changing, we also see a “leave tip” prompt more often and it is really starting to annoy me. I’ll decide if I want to tip, no need to shove it in my face, especially not considering people make a living wage without tips anyways.
So you living somewhere else your opinion is noted, but you have no idea how we have to live over here… as a teacher I quit to make almost 3X more a month as a server… so unless you live here… . No comment.
That’s like women complaining about childbirth and men coming to try to compare… NO UTERUS NO OPTION… same…
DON’T live in America… no opinion. It’s noted but unless you live a day in our trash ass lives… NOPE!
The whole tip thing is a scam to begin with.
whenever I see a “suggested tip for your inconvenience” I feel the urge to research (aka google) their reported earnings for the last economical year, calculate their profit margin and write that in the tip line and to pay their employees better instead of trying to shift the costs onto the customers with scammy guilty conscience. Fuck establishments like that, especially those who are then trying to conceive you ONTOP of the already bs tips
Not saying this isn’t real and completely scummy, but sometimes the tip is calculated before discounts, gift cards, and whatnot. I always tip based on what our total order was even if what we paid was less. If this is truly trying to fudge the numbers to take advantage of people then that’s shitty.
It looks like the percentages are based of a total of $37.95, so it’s possible there was a discount included that made their total closer to $30.
Always tip on the subtotal. If your server worked their ass off for your table but you had a coupon for, let’s say, 50% off 2 entrees and a birthday dessert, that’s just devalued their effort by about $50.
Also, the tipping culture is broken, and this is bonkers.
I came from a tipping-optional culture and worked foodservice. If I got good tips, they went back into the bar at the end of the shift, or into my savings jar at home. It was never make-or-break on whether I got to pay rent or not.
tip what is appropriate regardless of the bill
there’s no reason for somebody to get $10 more because I bought the premium beer instead of what’s on special
The tip is not their salary, it’s an optional gratuity. It doesn’t devalue shit. They should get paid a living wage, and that’s it. That or you better stop being a hypocrite and start tipping tech support as well.
Does the waiter work much harder to bring a lobster than a Mac and cheese? Tips are dumb in general, but if anything they should be based on time, not food price. And they should be called a wage while we’re at it. At it should be enough to live decently.
Maybe a comp’d desert (or app) that’s ~$8 ?
Also, the restaurant probably has no control over those numbers. The software might give them a Yes/No option on showing suggested tips or not at best.
My only exception to the “pre-discount” price is when places have a “buy 1 get 1” deal and they try to make you tip based on that, but the single item price is way overpriced because of it. Happens around me a lot where they’re like 3pack tacos, buy 1 get 1 $21, like yeah that’s great price for 6 small tacos, but I wouldn’t be paying $21 for 3 tacos, so I’m not gonna tip whatever crazy amount for a bill that “would have been” $75 or something for some tacos and a drink. Granted these are usually carry out orders, but don’t try to artificially inflate my bill to get better tips because you discounted it to a lower price.
Edit before people give me flak: I still tip fairly, but if a place tries to give me some “your bill was 100$, but we discounted it to 20$ that’ll be a 20$ tip though” they can fuck off. I’ll tip right, but don’t try to guilt trip me with a discount when you know I wouldn’t be here at all of it wasn’t for the discount.
Is that usd? A great price for 6 small tacos is 6 bucks, 21 is ridiculous.
Tips in the US must be entirely out of control. In my experience, 10% is for good service, above for rare exceptional and less if you weren’t entirely satisfied. Not even printing anything below 16 is insane.
Tipped minimum wage in the US is $2.13/hour, hence the reason for the high percentages.
Oh right i forgot about that. That’s insane as well; minimum wage should be… well, minimum, obviously; for everyone.
Sad thing is regular minimum is only $7.25 at the federal level. This country absolutely despises it’s workers.
But nobody wants to work anymore!!!
/s
Cant wait for this meme to be 20k pixels tall with new screenshots when I die
Okay, this image would be better if it actually showed whatever article it came from, so we could verify the print and date. These could all be books printed in 2016 for all we know. But like I totally believe it.
Edit: I have the grammar of a 3rd grader
the idea of percentage based tipping is so wild to me, in my mind a tip is only based on the reason i want to tip them.
If they did an impressive job but just did their job then i’ll give them a euro or something, if they had to endure something miserable like cleaning up baby vomit then they get like 10 euro because god knows that’s what i’d need to stay on that job.Also, importantly, the tip is in cash and goes directly to the person i think deserves it, and i’m going to tell the worker that wink wink nudge nudge if the employer asks then i didn’t give them a tip.
Tipping, specifically in the original context of restaurants, I will still do, simply because the government needs to change the minimum wage so that servers are included. They’re currently a protected group that is allowed to be paid far less than minimum wage, and they are supposed to make up the difference in tips.
In every other context, wow me and I’ll tip you, otherwise, don’t expect shit.
If you did your job as you are expected to do, then I don’t see why I need to tip.
It was always a dumb idea to pay servers LESS because they got tips. There was a time when tips were mostly cash and you didn’t have to claim them as income. But now that advantage is almost completely gone. And we should just end tipping. If you go out and don’t like the service then don’t go back. Just like it works with any other business.
Thank you! After all the comments and being a server I was starting to feel like I was going crazy!
Like you said, tip your servers accordingly and if not then don’t go the f out! Go through a drive thru instead!
And if you hate the tipping culture then try to change it! Don’t punish the servers for your selfish actions and beliefs for a service rendered! You don’t HAVE to be waited on… you chose that! So don’t choose to not tip that’s an asshole move and if you’re a regular even worse!
This is exactly me. I still tip you all. Even if the food sucked, I’m doing what I can to leave a tip.
I’d add a caveat for bad service, but honestly, I don’t think I’ve met a server yet that deserved to not be tipped (aka, paid fairly for their service).
If you suck at your job, you won’t have it very long. Server or not. Let’s let the system work the way it does for everyone else. Ban below minimum wage wages for servers.
Once that happens, I can happily never tip again.
Love you!! You are my perfect customer! But I agree, I always tip 10% and 20% for great service! I always tip even on take out since hosts have to ensure orders and box it up accordingly. But seriously, I agree, I live in MN so us servers are lucky but still, the tipping culture is out of control! You tip for take out and dine in… I shouldn’t have to tip a person during a fast food order which EVERYTHING IS ALREADY FUCKING COOKED! You ain’t doing shit but warming up that shitty food (I don’t eat). Why would anyone fucking tip?! American tipping culture is going to shit since no one is getting paid the wages entitled…
America is trash and can’t even get to 250 years while other countries have 1000s under their belts! It’s fucking embarrassing!
Fast food workers generally get minimum wage at least, so tipping shouldn’t be required or expected there. It’s mostly servers at restaurants as far as I know.
When I know that the workers are paid less than minimum, I’m pretty much always tipping unless you’re grossly negligent or you are actively mean. You can have a bad disposition, that’s fine. Everyone has bad days, I’ll still tip as long as you’re not directing your unhappiness at me. I just got here, I’m not the thing you’re mad at, so please don’t treat me like I am.
If tipping goes away tomorrow, I’ll be happy. Not just for my pocket book and the pain and frustration I feel staring at menus trying to up all the prices by 15-20% so I know what I’ll actually be paying, but for the workers actually making a decent wage.
We also need to address minimum wage issues, but that’s another matter entirely and affects a much larger group of people.
I agree, in MN we get paid pretty well as servers but agree some restaurants do this MOSTLY CHAINS, I am in a mom and pop and they haven’t raised prices in 2 years even after the fiasco of egg prices going crazy and then Drumpf saying he’ll bring him down which never happened. We never raise our prices… so people should also make that realization.
But thank you for understanding the fucked up system of tipping, I quit my teaching job because I make almost 3X as much with 1/2 the hours and that’s sickening! And then you have the servers complaining about how other people have better tips, it’s so much drama!
But I thank you for tipping honestly, a lot of people do not understand the importance of take out or serving in a restaurant and if they don’t get it… they need to watch the moving “Waiting”. Not saying I would do anything in that moving but others def will… so basically, don’t fuck with the people who serve you food…
Stop tipping!!! no more
Laughing in European
Stop tipping culture. If you just stop tipping people who rely on tips, you just make their lives much harder
Ok genius, tell us how to stop tipping culture without stopping tipping?
deleted by creator
What a coincidence I just put on my lawmaking socks!
Quite obviously through regulation.
Try to avoid services that rely on tipping? Don’t go to restaurants or order food delivery where you’re expected to tip.
I understand it’s not an easy thing to fix, and I sure as hell dont have the solution, but not tipping someone who is relying on tips is just a dick move
Part of the problem is that it’s considered the customer’s responsibility. The real dick move is on the employer not paying a decent wage.
give the tip directly to the worker, and also hand them a pamphlet about organizing a union at the workplace
I like tipping. The service is better, and servers are paid more than they would be without it.
I have yet to encounter an automatic tip calculation that doesn’t base the tip on the total bill including taxes. It’s a pretty infuriating cash grab. Not only am I directly having to pay an employee’s wages so the restaurant doesn’t have to, I’m having to tip the government, too? (Yeah, I know the government doesn’t get the tip)
But the government does get some from the “claimed” wages of the server
