I tried testing a movie from my home server in plex through firefox and repeatedly got this message, even after reloading.

I knew that they had paywalled the apps on mobile and streaming from outside the network but now they have also blocked watching your own movies through your own hardware.

I do get the point that making software should be able to sustain people but I dont see the move of plex as a fair thing to do. Yes, they have made great software but taking your home server hostage feels like the wrong move.

Even a pop up that says “we need you to donate please” would have been fine. make it pop up before every movie, play donation ads before any movie but straight up disabling the app is kinda cruel.

Anyway, i have switched to jellyfin and it is insanely good. please give it a try. you can run it alongside plex with not issues (at least i had none) and compare the two.

In any case, good luck. Let me know if you need help.

  • grue@lemmy.world
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    3 months ago

    Every non-Free Software will betray you eventually. It’s only a matter of time.

    • pwnicholson@lemmy.world
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      I thought free software was when you were the product and non-free software actually supported developers.

      Or do you mean non-OSS?

      • Ephera@lemmy.ml
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        Yeah, the wording is confusing. A long time ago, there was no paid software, there was only software where you got the source code and other software where e.g. it was pre-installed on some hardware and the manufacturer didn’t want to give the source code.

        In that time, a whole movement started fighting for software freedom, so they called their software “free”.

  • James R Kirk@startrek.website
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    3 months ago

    Jellyfin is great, but in defense of Plex, they announced that remote streaming would require one of the two parties to have a Plex pass was coming back in March so I don’t know if it’s fair to say they are holding anything hostage.

    • ThePowerOfGeek@lemmy.world
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      3 months ago

      I started down the Jellyfin path after they made that announcement. It’s super easy to install, and in many ways the UI is nicer than Plex. But I ran into challenges getting my server safely accessible for users outside my LAN. And I haven’t had the time to look into that further.

      Would be great if there was a clean, easy way to set up the webserver portion so it’s as easy to share content entirely as Plex. But I get they are a volunteer project with a lot on their plate.

      • sudo@programming.dev
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        3 months ago

        But I ran into challenges getting my server safely accessible for users outside my LAN

        FWIW:

        1. vps + domain (optional?)
        2. connect vps to home server with wireguard (eg Tailscale)
        3. reverse proxy on the VPS forwarding to jellyfin (eg Caddy)

        Obviously not as trivial or seamless as Plex. Also I wouldn’t try to complicate this setup by using docker for everything. But once its up you can basically host whatever you want on the WAN from your LAN.

        • foggenbooty@lemmy.world
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          3 months ago

          What added security do you get by using a VPS besides obscuring your home IP? I can definitely see benifits to not leaking your home address, but otherwise the reverse proxy and wireguard tunnels don’t actually add any increased security for the extra steps. You could just host a reverse proxy at home, and any flaws Jellyfin could have in their app would still be exposed.

          I’m not knocking your solution, I’m just in a similar place and considering if I want to go through the extra hurdle for a VPS if I don’t need one.

          • Bubs@lemm.ee
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            3 months ago

            Took a quick look at the free tier,

            • 3 users
            • 100 devices
            • Basically all tailscale features

            That seems pretty reasonable to me. Main account and two accounts to share. With just friends and family, I doubt most people will reach the 100 device limit.

            • morriscox@lemmy.world
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              3 months ago

              Creating a tailnet using a custom domain is considered for business use.

              Well, that sucks for me. I was planning on using my domain name.

              • Alfenstein@lemmy.ml
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                I have it set up so that my custom domain is pointing to the local ip of my server.

              • Droolio@feddit.uk
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                3 months ago

                custom domain

                From what I gather, this refers to the email address you sign up with.

                If you use something like a non-gmail email address when signing up, it starts you off on the business plan with a trial (which you can instantly change to free). (Note: they’re gonna change this auto-detection thing with shared domains soon due to a security hole.)

                I believe you can still use a custom domain (instead of the randomised *.ts.net provided one) with DNS lookups in your tailnet, on the personal (free) plan.

          • Jason2357@lemmy.ca
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            3 months ago

            I’m willing to recommend Tailscale because I run headscale and it does basically everything a selfhoster needs. When the free version is passable, it’s harder to enshitify the commercial version.

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          3 months ago

          That’s great until you try and get it working on your <insert person here that doesn’t live with you>’s TV via their streaming device.

    • hedgehog@ttrpg.network
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      3 months ago

      If they’re calling it remote streaming when you’re on the same (local) network, that’s not exactly intuitive. I’d say OP’s phrasing was fair.

              • hedgehog@ttrpg.network
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                3 months ago

                OP is also in the allegedly ultra rare camp of “successfully configured Jellyfin and lived to tell the tale.” Not what I’d expect of someone unable to configure Plex correctly. I’ve not set up a Plex server myself but my guess is it wasn’t clear that it was misconfigured - it did work previously, after all.

                • gdog05@lemmy.world
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                  3 months ago

                  Well, with Plex constantly changing allowed abilities and such, it seems to me that this is the expected outcome.

                • Nibodhika@lemmy.world
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                  3 months ago

                  I can’t speak for OP, but I self host lots of stuff, have literally dozens of services running, have an Ansible repo to manage it all and routi some stuff through a VPS, not to mention my day job has included managing services in one way or another for a long while. This is to say, I know what I’m doing. I couldn’t setup Plex to work the way I wanted to, they expect it to run in a docker with network set to host mode, I couldn’t find any way to tell Plex that my living room TV was in the same network, it just wouldn’t accept any connections as local. I know I shot myself in the foot here by not letting it run with network on host mode, but I shouldn’t have to, the port was exposed, I could reach it through the local network IP, but I wasn’t able to stream any content locally.

        • Opisek@lemmy.world
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          Just because the destination IP address is not a LAN address? That’s not misconfiguration, that’s a legitimate use of NAT reflection/loopback. If that’s how it determines who is streaming remotely then just run it behind nginx that forgets to set the correct headers.

          Edit: Apparently Plex centrally relays all the traffic? Self-hosted my 🍑, it’s not self-hosted if you need to rely on their server.

          • amorpheus@lemmy.world
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            3 months ago

            It doesn’t relay all traffic, that’s a fallback if a connection can’t be established.

    • haui@lemmy.giftedmc.comOP
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      Yeah, there is no defence on enshittification, sorry. I have jellyfin now. Its also not remote which makes this a huge dick move too.

          • haui@lemmy.giftedmc.comOP
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            3 months ago

            I have it set up in a way. That does not make it wrong. This is an option that plex gives you without warning so its their problem in the first place. They also just paywalled that feature that worked for years and they’re not considering the consequences or they dont care. The least they could have done is put a link “if youre seeing this on your home network, you need to do THIS.”

            • FreedomAdvocate@lemmy.net.au
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              3 months ago

              You set it up in the wrong way if you want to stream locally on your network.

              It’s ok to admit that you made a mistake and it’s not plex’s fault. Just take some responsibility for your actions.

  • FreedomAdvocate@lemmy.net.au
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    Are you saying that you’re on your home network with your Plex server and it won’t let you play your media without paying? That’s not true if so. You must be outside the network.

    • CrazyLikeGollum@lemmy.world
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      pretty much the only reason I still use Plex is because I like to be able to watch stuff during downtime at work and plex.tv isn’t blocked on the work network while my private domain is.

      And no, using a hotspot off my phone on a personal computer isn’t an option, both because the security requirements of my job site prevent us from using personal devices in the main area where I work and because the building itself is a massive concrete structure that blocks most cell signals.

  • psychadlligoat@piefed.social
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    Someone else already said it and you’ve already swapped but I’ll say it in detail:

    when setting the server connection up you selected “ServerName (long string of numbers)” and not “ServerName (your IP - SECURE)”

    this routes your connection through the Plex servers and makes it not a local connection anymore. this is extremely easy to do and forget you’ve done because it barely impacts performance

    • grue@lemmy.world
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      3 months ago

      In other words, it’s a dark pattern that tricks users into letting Plex MITM their connection.

      • Kogasa@programming.dev
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        It gets around port forwarding/firewall issues that most people don’t know how to deal with. But putting it behind a paywall kinda kills any chance of it being a benevolent feature.

        • grue@lemmy.world
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          3 months ago

          Labeling it as “SECURE” (implying the other option is insecure) is enough to make it seem underhanded to me.

      • psychadlligoat@piefed.social
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        3 months ago

        dark pattern

        Nope, not at all. Its extremely forward, your local IP is listed first every time IME, and your lower-down comment has it backwards as it’s your local IP that had “secure” written on it

        it’s not a dark pattern at all, people are just stupid and don’t read (including me, I fucked this up too at first)

  • curbstickle@lemmy.dbzer0.com
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    3 months ago

    Remote, yes, they announced you need Plex pass one side or the other for it to work.

    Local, no, that shouldn’t happen. Your device isn’t reaching your Plex server locally.

    To work around the remote issue, you can VPN to your local network.

    But you’re better off in the long haul with Jellyfin as you’re doing now.

      • MangoPenguin@piefed.social
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        3 months ago

        Its not a local connection if you’re getting this message. You might be in the same network, but for some reason it’s not connecting directly.

      • curbstickle@lemmy.dbzer0.com
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        It isn’t hitting it locally is the issue. Not an uncommon problem with plex unfortunately, its going out to come back in, so the server and client see it as remote.

        Without playback you wouldn’t even be able to see that in the dashboard, which just makes the direction Plex is going so much more problematic.

        Like I said, better off using JF.

  • HiTekRedNek@lemmy.world
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    As was stated on the first post you made about this, it’s a dns or nat reflection issue.

    Plex sees you accessing it through your external IP address, and not through your lan IP.

    I had a similar problem, and had to roll back some nat changes I made, and now it’s working fine again.

    Meanwhile, free remote streaming works fine if you have a proper VPN setup. I just tested it, and was able to stream to my phone, through the Plex app, over my tailscale VPN, and I do not have Plex pass on the server or on my phone…

  • hsdkfr734r@feddit.nl
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    Exposing Jellyfin/ plex through routing or SNAT plus dyndns would be a cheap option.

    As soon as one rents a VPS (to expose the selfhosted at home service through routing/ tunneling) it would cost at least 2€/ month?

  • fmstrat@lemmy.nowsci.com
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    3 months ago

    Old news, but time for Jellyfin. I made the switch a couple months ago. Some minor teething issues, but better, IMO, especially now as my family all have LDAP users and that just works.

        • tuhriel@infosec.pub
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          Thanks for the link. It seems they got it somehow working on DSM6, but if I check the thread, it’s a lot of ducttape and locktight involved especially to run with DSM7. Might try it out on a rainy sunday

    • a baby duck@lemmy.world
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      3 months ago

      I made the switch a few months back as well. Have you had the issue where"Recently Added" just straight up doesn’t work? It’s about 50/50 for me whether my new downloads show up there or not, and if they do, it’s usually inserted somewhere down the list between other things I added months ago. Not sure if there’s a workaround, but it’s my #1 complaint with Jellyfin. Otherwise, it’s been great.

            • a baby duck@lemmy.world
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              3 months ago

              I’m actually not 100% sure how to answer that. It’s just a “share” configured through the Unraid UI, being accessed by a docker container running on the same machine (binhex’s Jellyfin image.) I think that the “share” in this context is essentially just a mount point, but it’s also (optionally) exposed as an SMB share externally.

              • fmstrat@lemmy.nowsci.com
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                Ahh OK, a Docker bind. 3 things to check:

                1. That you added the folders in that weird way Unraod requires, see: https://forum.jellyfin.org/t-solved-jellyfin-not-detecting-media-in-unraid (this probably isn’t it, but worth checking)

                2. Make sure for newly added, Jellyfin is configured for Date File Scanned into Library, vs the Created Date on the file

                3. Ensure the Arrs aren’t set to change the date on file import. By default they modify created/modified dates to be the release date, which can put things in an unexpected order.

  • tkw8@lemm.ee
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    I’ve never been a Plex user. Always been with Jellyfin. I’ve heard that plexamp is a killer app but finamp has always been sufficient for my pretty basic needs. But I have a question for you (meant in good faith). You say,

    I do get the point that making software should be able to sustain people but I dont see the move of plex as a fair thing to do. Yes, they have made great software but taking your home server hostage feels like the wrong move.

    If Plex needs a sustainable business model, asking for donations isn’t enough. So what is the move for them? What do they do to both fulfill their need for a sustainable business and also not upset their userbase? (I’m not defending Plex or this move of taking your server hostage, in any way.)

    I’m genuinely curious how, with the benefit of 20/20 hindsight, they should have played this or at a minimum, made better moves than they did.

    Very glad you’re with jellyfin btw. You can check out some cool plugins at awesome-jellyfin.

    • ragebutt@lemmy.dbzer0.com
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      Donations isn’t going to cover the hunger of a 40 million dollar VC round. Those investors want more than a return, they want plex profitable ASAP

      • IninewCrow@lemmy.ca
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        Investors are like parasitic leeches to any business model. As soon as you add them, the business has to grow in order to satisfy the leeches who provide no benefit to the model other than to be attached to it. If you ignore the leech, they’ll drain all your lifeforce, so your only option is to satisfy them and feed them. Unfortunately, they are also ravenous creatures who are never satisfied. If you feed them a little, they’ll want more next time in an endless cycle.

        Once you are infected by investors … eventually they will destroy whatever you created.

    • non_burglar@lemmy.world
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      3 months ago

      There are a few ways Plex could have played this:

      1. By attrition. Stop the sale of plex pass, but leave those users and their access alone. New sign-ups get new rules about features/$.
      2. By using some of their revenue to paywall Premium features, keep a cut-down but functional version for non-paying plebs. It doesn’t have to be all-or-nothing, even for streaming outside your network (which you could cap at X number of hours per month)
      3. Start making Plex features a-la-carte, meaning, $2/mth for HDR, 4$ for streaming, etc. Or bundles.

      The point is there are lots of companies who do this right and don’t have such a blatant disregard for the user. In the long run, this will not help Plex, it will help other streaming service helpers who are actually willing to respect users.

      I know you’re not defending Plex and I acknowledge that. However, I see a lot of “How are they supposed to make their money?” arguments here, hence my description above of just a few models Plex could have chosen instead of f**king the customer.

    • oxjox@lemmy.ml
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      So what is the move for them?

      Plex has a two-pronged VOD service. They have ad-supported “live television” and they have content to rent.

      I don’t know if that’s enough to sustain them but I don’t really care. I’ve been a PlexPass owner for over ten years. I have only asked that they resolve bugs and made requests for things like proper organization of classical music (which they’ve explicitly stated they will not consider).

      You do bring to light something I hadn’t considered; that they see Plex as a business model. From my perspective, I want to buy a fully developed product with the expectation of bug fixes and security patches etc over time. I genuinely can not think of a single thing the developers have added to the service that I’ve used in the past ten years.

      So, what kind of business model charges money to do things that don’t have an apparent impact on the user experience?

      Plex has been one of my most used applications in the past decade. However, it has its limitations and they are actively imposing more limitations on the experience in favor of “a sustainable business model”.

      The issue is that their sustainable business model is interrupting the users’ sustained use of a platform they’ve already paid for. I’ve had to go through all of my devices and disable all auto-updates to ensure I do not get the “New Plex Experience”.

      What we should be asking is why “selling a product” is no longer a business model.

      • catloaf@lemm.ee
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        3 months ago

        What we should be asking is why “selling a product” is no longer a business model.

        Because they’re not selling a product, they’re selling an ongoing service. They run the relay servers, and those cost money every month.

        • oxjox@lemmy.ml
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          I bought a media management and consumption platform running on my own server using my own clients. For what reason do I need a relay service to watch content in my house on my server?

          • catloaf@lemm.ee
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            No idea, you’re the one that bought it. I did the same thing for a few years and never bought a plex pass.

  • ÚwÙ-Passwort@lemmy.world
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    3 months ago

    Welp, i killed mine yesterday as it wouldnt let me stream while offline. Modem died so no Internet for me. Why do i have everything local if it dosent work while offline…