When you return an item, sometimes a store charges a fee. So for example a $300 phone, they take $35 off your return, so you only get back $265 if you decide to return it.
When you return an item, sometimes a store charges a fee. So for example a $300 phone, they take $35 off your return, so you only get back $265 if you decide to return it.
Returns are not a right, no retailer is required to accept them. Most do it for a better shopping experience, people are more likely to spend if they know they can return.
You are protected from defective or dangerous products, but that’s through the manufacturer’s warranty. You are also protected from products that do not work as advertised. I think that’s a law in most countries.
But returns for other reasons like bad clothing fits or you just don’t like it are not legally protected for the most part. There are some exceptions but they’re specific.
So to say restocking fees are greedy is silly.
A return within 2 weeks is a right in the eu actually.
Only for online shopping I think.
No, I think that you have that right for every contract, that you enter (buying contract or otherwise). Though there are exceptions (for example digital goods like ebooks). Ypu can very much bring back a retail good that you bought in a store for 14 days after the purchase. Though I think they can refuse, if you damaged the product in that time.
For example I returned an item I bought in the tool store, because I realized I bought the wrong one.
Oh good point! So. it’s only a right online… weird.
Errm… Sorry to break it to you, but returns are most definitely a legal right in a good chunk of the world, just because they’re not in whatever backwards country you live does not make it a general rule.
That being said OP is likely from one such countries since he mentions restocking fees which would be illegal in any place that has decent consumer rights laws.
In Europe we are paying restocking fees, just not overtly. I have been in the ecommerce business, and know others who have. You just mark up the goods taking into account your returned goods cost.
It’s like physical stores adding a the spread cost of shoplifting into the prices.
Ummm, they’re offering the return.