When you return an item, sometimes a store charges a fee. So for example a $300 phone, they take $35 off your return, so you only get back $265 if you decide to return it.

  • Nibodhika@lemmy.world
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    2 months ago

    Errm… Sorry to break it to you, but returns are most definitely a legal right in a good chunk of the world, just because they’re not in whatever backwards country you live does not make it a general rule.

    That being said OP is likely from one such countries since he mentions restocking fees which would be illegal in any place that has decent consumer rights laws.

    • elucubra@sopuli.xyz
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      2 months ago

      In Europe we are paying restocking fees, just not overtly. I have been in the ecommerce business, and know others who have. You just mark up the goods taking into account your returned goods cost.

      It’s like physical stores adding a the spread cost of shoplifting into the prices.