When you return an item, sometimes a store charges a fee. So for example a $300 phone, they take $35 off your return, so you only get back $265 if you decide to return it.

  • Anti_Iridium@lemmy.world
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    2 months ago

    Breaking an item that you purchased, and then wanting to return it, claiming that it is defective.

    Context is king, however, if I bought a tool and it broke when I was using it, you best believe I’m going to return it.

    • Fletcher@lemmy.today
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      2 months ago

      Which, if the retailer has any kind of a brain, will be followed by a polite request for a demonstration of how you were using said tool when it broke. They know what to watch for to identify scammers, trust me.